Each plan has a set amount of storage, mailboxes and databases. This guide explains what each one means, what happens when you reach a limit and how to stay within your plan.
In this guide
What each plan includes
Shared Hosting
R99 a month or R999 a year: 10 GB SSD storage, 1 website plus subdomains, 25 mailboxes, 5 databases and unmetered traffic, with fair use.
WordPress Hosting
R149 a month or R1,499 a year: 20 GB SSD storage, 1 WordPress site plus a staging copy, 50 mailboxes, 10 databases and unmetered traffic, with fair use.
VPS
R1,499 a month or R14,999 a year: 2 vCPU, 4 GB RAM, 80 GB SSD storage, 4 TB of transfer a month and root access.
Each plan renews at the same price. Rand prices include 15% VAT.
See Shared Hosting, WordPress Hosting and VPS.
Storage
Storage covers everything in your account: website files, email, databases and any backups you keep on the server. cPanel shows how much you use on the Tools page, and in detail under Disk Usage.
When storage is full, you can't upload files and new email can bounce. Delete old files and backups, and empty large mailboxes, to free space.
Traffic
Shared Hosting and WordPress Hosting have unmetered traffic: we don't count or charge for the data your visitors use, and your site isn't switched off for being busy. Fair use means the traffic should come from normal use of a website. If an account uses so much of the server that it affects other customers, we'll talk to you about a bigger plan.
The VPS includes 4 TB of transfer a month.
Files (inodes)
Every file and folder in your account counts as one inode. Very large numbers of small files, such as cache files or years of old email, slow down backups and the server. Clear out cache folders and old mail from time to time.
CPU and memory
On a shared server, each account gets a fair share of CPU and memory. Heavy plugins, busy cron jobs or a sudden rush of visitors can use up your share. Pages then load slowly, or show a 503 or 508 error until usage drops. See How to speed up your WordPress site.
How to use less
- Compress images before you upload them.
- Use a caching plugin on WordPress.
- Delete old backups, files you no longer need and large email attachments.
- Remove plugins you don't use.
- Clean up your database, for example old post revisions and spam comments.
When to move up a plan
Move up when you keep running out of storage or mailboxes, or when your site is slow at busy times even after the steps above. You can upgrade from your account. If you're not sure which plan fits, open a ticket and we'll look at your usage with you.
Related guides
- cPanel overview: a beginner's guide
- How to speed up your WordPress site
- How to manage files with cPanel File Manager
- How to create and manage MySQL databases in cPanel
Stuck? Open a ticket and a person will reply.
